# Salesforce

## Requirements

* A Service Account with Salesforce Admin (recommended)
* A Salesforce Admin
  * Salesforce relies on OAuth. If the user that enrolls Salesforce for DSR is deactivated, any future DSRs will fail.

### Integrating with Salesforce

To integrate Teleskope with Salesforce

1. Navigate to **Data Subject Rights** → **Third Party Integrations** and pick Salesforce
2. Enter the required fields for the integration and click **Save**.

### Enroll Salesforce for deletion or access requests

The following endpoints are available for deletion or access requests:

| Request Type | Endpoint Name                                                                                                                          | Endpoint Name in Teleskope |
| ------------ | -------------------------------------------------------------------------------------------------------------------------------------- | -------------------------- |
| Deletion     | [Account](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_account.htm)     | Account                    |
| Deletion     | [Contact](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contact.htm)     | Contact                    |
| Deletion     | [Task](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_task.htm?q=task)    | Task                       |
| Deletion     | [Order](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_order.htm?q=order) | Order                      |
| Deletion     | [Case](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm?q=case)    | Case                       |

### Parameter Defaults <a href="#enroll-salesforce-for-deletion-or-access-requests" id="enroll-salesforce-for-deletion-or-access-requests"></a>

Teleskope’s Salesforce integration requires specific parameters to process Data Subject Requests (DSRs).

| Parameter Name   | Default Value | Notes                                           |
| ---------------- | ------------- | ----------------------------------------------- |
| **identifier**   | Email         | Required. Used to find records to delete.       |
| **endpointName** | *(Required)*  | Must specify which Salesforce object to delete. |