Salesforce

Requirements

• A Service Account with Salesforce Admin (recommended)

• A Salesforce Admin

  • Salesforce relies on OAuth. If the user that enrolls Salesforce for DSR is deactivated, any future DSRs will fail.

Integrating with Salesforce

To integrate Teleskope with Salesforce

1. Navigate to Data Subject Rights → Third Party Integrations and pick Salesforce

2. Enter the required fields for the integration and click Save.

Enroll Salesforce for deletion or access requests

The following endpoints are available for deletion or access requests:

Request Type	Endpoint Name	Endpoint Name in Teleskope
Deletion	Account	Account
Deletion	Contact	Contact
Deletion	Task	Task
Deletion	Order	Order
Deletion	Case	Case

Parameter Defaults

Teleskope’s Salesforce integration requires specific parameters to process Data Subject Requests (DSRs).

Parameter Name	Default Value	Notes
identifier	Email	Required. Used to find records to delete.
endpointName	(Required)	Must specify which Salesforce object to delete.