# Intercom

## Requirements

* A Service Account with Admin privileges
* An Intercom Admin
  * Intercom relies on a user-tied API token. If the user that enrolls Intercom for DSR is deactivated, any future DSRs will fail.

### Integrating with Intercom

To integrate Teleskope with Intercom

1. Navigate to **Data Subject Rights** → **Third Party Integrations** and pick Intercom
2. Enter your API Key and click **Save**.

### Enroll the User endpoint for deletion

| Endpoint | Default Identifier |
| -------- | ------------------ |
| User     | Email              |

*Intercom users are always matched using their email address. Deletion and retrieval requests require providing this identifier.*

### Parameter Defaults

Teleskope’s Intercom integration enforces the following default behavior:

| Parameter Name      | Default Value      | Notes                                                |
| ------------------- | ------------------ | ---------------------------------------------------- |
| **identifier type** | Email              | Required. Always used to search for Intercom users.  |
| **Deletion Target** | intercom\_user\_id | Must be resolved from email before issuing deletion. |

The integration always maps the provided email to the user’s Intercom ID before issuing deletion.<br>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.teleskope.ai/the-platform/data-subject-rights/enroll-third-party-integrations/intercom.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.