Twilio

Requirements

In order to integrate Teleskope with Twilio for DSR requests, you must have:

• A SendGrid Admin to provision an API Key

Integrating with Twilio

To integrate Teleskope with Amplitude

1. Navigate to Data Subject Rights → Third Party Integrations and pick Twilio.

2. Enter usused for the Account SID (no longer needed). Also enter an API Key and click save.

   1. The API Key can be created under app.sendgrid.com -> Settings -> API Keys. Note that this is the Secret Key that is only copyable at the time of creation, not the API Key ID.

3. Enable the correct variable or mapping to submit in the call.

Enroll Twilio for deletion or access requests

The following endpoints are available for deletion or access requests:

Request Type	Endpoint Name	Endpoint Name in Teleskope
Deletion	EraseJob	User

Parameter Defaults

Teleskope’s Twilio integration requires specific parameters to process Data Subject Requests (DSRs).

Parameter Name	Default Value	Notes
identifier	Email	Required. Used to find records to delete.