Chargebee

Teleskope integrates with Chargebee’s API to fulfill Delete User DSRs by clearing personal data on the customer record.

Requirements

In order to integrate Teleskope with Chargebee for DSR requests, you must have:

• Your Chargebee Site Name (subdomain)

  • The default API base is https://<site-name>.chargebee.com/api/v2.

• Your Chargebee API key (used for Basic Auth).

• (Optional) API URL override

  • If you use a non-standard or regional base URL, provide it here. Otherwise Teleskope constructs https://<site-name>.chargebee.com/api/v2 automatically.

• The user’s email address as the identifier (used to look up the customer).

Integrating with Chargebee

To integrate Teleskope with Chargebee

1. Navigate to Data Subject Rights → Third Party Integrations and pick Chargebee.

2. Enter the required fields for the integration and click Save:

   • API Key (required)

   • Site Name (required)

   • API URL (optional; leave blank to use https://<site>.chargebee.com/api/v2)

Parameter Defaults

• When Teleskope sends a Delete User request to Chargebee, it performs these steps by default:

  • Lookup by email: GET /customers?email[is]={email}

  • If a match is found, clear personal data on the first customer returned: POST /customers/{customerId}/clear_personal_data

  • Authentication & headers:

    • Authorization: Basic Auth (API key as username, empty password)

    • Accept: application/json

    • Content-Type: application/x-www-form-urlencoded

  • Expected success codes: 200 or 204

• Default Identifier for Chargebee = email (The handler uses the user’s email to find the customer ID.)

Behavior and Notes

• If multiple customers are returned for the email lookup, the first one in the list is used.

• If no customer is found for the provided email, the request fails with an error.

• On success, Teleskope logs the operation and returns a standard “vendor deletion request submitted” message.

Helpful Links

Chargebee: How to delete the personal data of my customers

Chargebee API docs