Salesforce

Teleskope connects to Salesforce using OAuth 2.0. A Salesforce administrator completes a one-time authorization that grants Teleskope persistent access to your organization.

Supported Editions

Cloud	Supported Editions
Sales Cloud	Enterprise, Unlimited, Developer
Service Cloud	Enterprise, Unlimited, Developer
Health Cloud	Enterprise, Unlimited
Experience Cloud	Enterprise, Performance, Unlimited, Developer

Both Production and Sandbox environments are supported.

Requirements

• A Salesforce account with the System Administrator profile (or equivalent) — this ensures Teleskope can access all relevant objects

Service account recommended. The OAuth token is tied to the authorizing user. If that user is deactivated, all future scans and automated actions will fail. Use a dedicated Teleskope service account with System Administrator access.

Connecting Salesforce to Teleskope

1

Navigate to Settings

In the Teleskope UI, go to Settings → Connectors → Salesforce.

2

Begin Authorization

Click Enroll New and select your environment:

Environment	Login domain
Production	login.salesforce.com
Sandbox	test.salesforce.com

3

Authorize in Salesforce

You will be redirected to Salesforce's login page. Sign in with the service account and click Allow to grant Teleskope the following OAuth scopes:

SSO users: If your org enforces SSO, use the Use Custom Domain option on the Salesforce login page and enter your org's domain before signing in. Alternatively, pre-authenticate via SSO in a separate tab before starting this step.

Scope	Purpose
api	Query and manage records via the Salesforce REST API
web	Access your org from a browser-based context
refresh_token	Maintain access without requiring re-authorization
offline_access	Continue operating when the authorizing user is not logged in

4

Confirm Enrollment

After authorizing, you are redirected back to Teleskope. Your Salesforce organization will appear in the enrolled organizations list under Settings → Connectors → Salesforce.